FAQ
Frequently Asked Questions
Ordering & Payment
Do I need to create an account to order? Nope. Guest checkout is available. Creating an account just makes it faster next time and lets you see order history.
What payment methods do you accept? All major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.
Is my payment info safe? Yes. Payments are processed through Shopify Payments (PCI-DSS compliant) and we never store your full card number.
Can I change or cancel my order? Only if production hasn't started — usually within 12 hours of placing the order. Email support@sonsofbeaches.com with your order number and "CANCEL" in the subject.
Shipping
Where do you ship from? Every shirt is printed on demand in the United States by our print partners.
How long until my order arrives? Two clocks: production (2–7 business days) plus transit (3–8 business days). Most orders land within 2 weeks of ordering.
Do you ship internationally? Not yet. We currently ship within the United States only. We plan to open Canada shipping down the road — stay tuned.
How much is shipping? Calculated at checkout based on address and order weight. We don't hide shipping in the product price.
My tracking hasn't updated in over a week. What do I do? Email us. If it's been 10+ business days with no movement, we'll open a claim with the carrier and either reship or refund.
Returns & Exchanges
Can I return a shirt if it doesn't fit? Because every shirt is printed to order, we can't accept size-exchange returns. Please use the Size Guide before ordering — and if you're between sizes, size up.
What if my shirt arrives damaged, defective, or wrong? We'll make it right. Email us within 30 days of delivery with your order number and a photo of the issue. We'll ship a replacement or refund your original payment — your call.
Do I need to send the defective shirt back? Usually no. Take a photo, and we'll process the replacement. We may ask you to destroy or donate the defective item.
How long do refunds take? Approved refunds process within 5 business days. Depending on your bank, it may take another 5–10 business days to appear on your statement.
Sizing & Fit
What size should I get? Unisex regular fit — pick your usual tee size. If you like your shirts a little roomier, size up. See the Size Guide for full measurements.
What's the difference between the Vintage Tee and the Deluxe Tee? - Vintage (Lane Seven LST002): mineral-washed, 4.3 oz cotton, softer/chunkier lived-in hand-feel - Deluxe (Lane Seven LS15000): combed ring-spun cotton, 4.3 oz, cleaner and smoother, softens with every wash
Same fit, same body dimensions — just different fabric character. Pick the vibe you want.
Will it shrink? Both blanks are preshrunk. Follow the wash instructions (cold water, tumble dry low) and shrinkage is minimal.
Care & Quality
How do I wash my shirt to keep the print sharp? Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Do not iron on the print. Do not bleach.
Will the print crack or fade? Our prints use DTG (direct-to-garment) technology. If you follow the wash instructions, expect the print to hold up for years of regular wear. Aggressive washing (hot water, harsh detergent, bleach) will shorten its life.
Are your shirts sweatshop-free? Yes. Lane Seven blanks are produced under WRAP-certified conditions with responsible sourcing. Our print partners are US-based.
The Brand
What does "Sons of Beaches" mean? It's a wink at coastal living. If you grew up with your feet in the sand — or wish you did — this brand is for you. Anglers, sailors, surfers, sunset-chasers, beach-day dads. Coastal lifestyle without the resort-store cheese.
Where are you based? Florida, United States.
Do you sell in physical stores? Not yet. Online only for now.
Are you on social media? [TBD — PLACEHOLDER: link Instagram / TikTok / Facebook once accounts are live]
Wholesale, Custom, and Collabs
Do you offer wholesale pricing for shops or teams? We're a small operation and don't currently have a wholesale program, but if you have a real interest, email support@sonsofbeaches.com with what you're looking for.
Can you print my custom design? Not at this time. We only sell our own designs.
I'd like to collaborate — how do I reach you? Email support@sonsofbeaches.com with details. We're open to conversations with brands and creators who share the coastal lifestyle vibe.
Contact
Can't find your answer here?
Email: support@sonsofbeaches.com Response time: within 2 business days (usually faster).
Notes
We need to rewrite this whole "About Us" section before launch. Doesn't feel authentic, plus the whole subscription model thing. The three of us will put it together, together -Joey